FAQ

What if I have not received the watch or my watch is broken?

We will refund you the full amount or send you a new watch.

What is the difference between a hand watch and an automatic watch?

If a person only owns one watch and wears it every day, an automatic winding mechanism would be a good choice as the watch is always worn to keep it on the chain - the owner never has to manually wind it and just needs to set it. Clock To compensate for the drift and toggle up and back to daylight saving time. (In fact, a few early automatic movements broke the crown and moved the timer device backwards. In theory, the device is rarely used. It turns out that this is a marketing flaw - people like the look and ease of access to the crown. )

It is for this reason that automatic movements are most commonly used in watches that have more than a simple date window - these include triple date calendars, annual calendars, perpetual calendars, and any combination of months. With a few exceptions (strangely enough, these watches seem to be more expensive), most hand-wound watches have simpler calendars, but can also include other complications such as a chronograph.

One caveat about auto-winding - if you have multiple watches that you use frequently, the benefits of auto-winding will wear off - if you don't wear them often, the auto-winding can stop. With certain calendar mechanisms and other complex functions, this can increase the inconvenience of resetting the watch.

Eventually, since commonly used automatic transmissions tend to be on or near full wind most of the time, people may feel that they can be adjusted for many days to make them more accurate and consistent. However, this is not the case, because a manually set clock is set once a day and can be fine-tuned so that the daily changes are very small. In short, the automatic transmission has no obvious performance advantage - it is mainly a convenience.

Will the watch be delivered with the original packaging and papers?

The watch is shipped without a branded box to avoid high shipping and product costs. If you'd like to add a box to your order, you can do so on the product page.

How fast is the shipping time?

After the payment is confirmed, we will process your order within 3-7 working days, then we will send it via EMS / other express company, which will take 15-25 days (USA) to be delivered to your door, via other countries delivery time You can ask customer service for help.

30 day money back guarantee?

Our products are guaranteed to satisfy every customer. Please read the following. If for any reason you're not happy with your purchase, we'll be happy to exchange or refund you.

Our return procedure

Please contact us here during our business hours or contact our customer support by phone or email via live chat. A member of our support team will provide instructions on how to proceed based on your specific needs.

Notify us of the return or exchange requests within 30 days of receiving the item.
All items (including all parts and accessories) must be returned to us by courier.
In the event of an exchange, we will deliver a new one at our own expense.
There is no renewal fee.
We refund all kinds of payment methods: MoneyGram, Western Union, Credit Card, E-Check, Paxum, Ria, Wire Transfer and Bitcoin.

We strive to satisfy our customers. If you are not satisfied with your purchase, we encourage you to contact us.